NEWTON IS OPEN
In view of coronavirus, we have changed our appointment system significantly and are working mostly on the phone / by video. We remain open and would ask you please contact us by phone. Prescriptions should be ordered online/emailed (email@example.com) or through your local pharmacy
Please try not to visit the practice unless you have been asked to do so by one of our dedicated team members
We are maintaining strict social distancing to keep everyone safer, please so contact us by phone or @ firstname.lastname@example.org and our dedicated team are here to help in this challenging time.
- If you have symptoms of Covid19 then you must stay at home and also get tested straight away. Read more here.
- If you have recently travelled here from certain countries abroad then you must quarantine which means you cannot leave your home: more information here.
- If you are contacted by NHS Test and Trace then you must stay at home. Read more here.
Our appointment system now
Telephone @ 8am to be added to the triage system, where a GP will assess and advice of action.
Speaking to a GP today
Some patients with routine issues are now asking to be seen in our same day service instead. As advised above the GP will make the clinical assessment on whether to bring you in or advice on alternatives measures.
Nursing & Healthcare Appointments
Please speak to member of the team regarding these appointments.
NEW! We have introduced eConsult – see above– please complete the online form then it will be seen by a GP and we will respond by the end of the following working day. We may respond by phone call or text or by booking you an appropriate appointment.
We have routine appointments available to book, they are all telephone appointments. We may ask you to send in photos, or to take part in a video consultation.
Face to face appointments
Face to Face appointments are available ONLY under the direction of the clinical team/ assessment
Do I need to wear a face covering at the practice?
YES you do need to wear a mask
The public is advised to wear face coverings in enclosed public spaces such as shops and doctor surgeries. Read about it here. We encourage people to wear a face covering.
Click here for Government guidance about how to make & wear a face covering
SHIELDING - Letters and sicknotes
Following government advice we are not issuing letters for shielding. Any letters will be sent directly from the government
We advise you to speak to your employers/schools regarding this. All information is on the government website https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19
Testing for Covid
If you have covid symptoms then you must get tested. Covid symptoms are a high temperature, a new continuous cough, a loss or change to your sense of smell or taste. There is no need to get a test if you have other symptoms. You can also get a free test if you have been asked to do so by local councils or by a healthcare provider.
Click here to go through to gov.uk website to arrange a test. If you do not have internet access then call 119. If there are no tests currently available then try again a few hours later. The same tests are available online as by phone: if no tests are available online then none will be available via 119 either.
If you want a test in order to travel to another country, then you should pay for one privately.
Sorry, but we cannot advise on any aspect of testing, we cannot help you get a test more quickly or more locally. The system works completely separately from general practice. The results are sent to you directly.
You Tube video on how to do home test.
Looking after yourself
Covid19 - your mental health & wellbeing
The coronavirus (COVID19) outbreak is having an impact on everyone’s daily lives.
During this time, you may be bored, frustrated or lonely. You may also feel low, worried, anxious, or be concerned about your health or that of those close to you. Everyone reacts differently to events and changes in the way that we think, feel and behave vary between different people and over time. It’s important that you take care of your mind as well as your body and to get further support if you need it.
The Government has published advice for us all about how to look after ourselves at this very difficult time. Read it here.
PLEASE NOTE THE SURGERY WILL BE CLOSED ON THE FOLLOWING AFTERNOONS FOR STAFF TRAINING
17TH November 2020
19TH JANUARY 2021
Latest Coronovirus News
* Thankyou Newton Patients for your kind understanding in these challenging times on behalf of our clinical & administration team *.
Please see link for AccuRX Video Calling https://support.accurx.com/en/collections/2279595-accurx-for-patients
Your Good Health
Access to a wide range of healthcare services is a key element of a good local practice. We don’t just want to see you when you’re ill we want to make sure you stay healthy too. Check out how we can cover both bases with our clinics and services.
Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you’re new to the area registration is easy and comes with the comfort of discretion and confidentiality assured.
CQC RATINGS NEWTON SURGERY
(Site updated 06/11/2020)